Our Rating Methodology
Transparency is key to trust. Here's exactly how we evaluate and rate senior living communities to help your family make informed decisions.
How We Rate Communities
Our rating system is designed to provide families with accurate, unbiased assessments of senior living communities. We use a weighted scoring model that considers multiple factors important to quality care and resident satisfaction.
Scoring Criteria
Each community is evaluated across five key dimensions, each with specific weights
Experience & Expertise
Years of operation, staff qualifications, specialized care capabilities, and industry certifications.
Client Reviews
Authentic feedback from residents and their families about their care experience.
Trustworthiness
Licensing compliance, inspection history, and transparency in operations.
Service Options
Range of care services, amenities, and programs offered to residents.
Customer Service
Responsiveness, communication, and family involvement in care planning.
Understanding Our Ratings
Our 5-star rating scale helps you quickly assess community quality
Our Evaluation Process
A rigorous, multi-step approach ensures accurate and fair ratings
Data Collection
We gather comprehensive information from public records, state licensing databases, and direct community outreach.
Personal Visits
Our team conducts in-person evaluations of facilities, observing daily operations, staff interactions, and resident wellbeing.
Review Analysis
We analyze reviews from multiple sources, filtering for authenticity and weighing recent feedback more heavily.
Scoring & Ranking
Communities receive scores across all criteria, resulting in an overall rating that reflects care quality.
Continuous Updates
Ratings are regularly updated as new reviews, inspection reports, and information become available.
Our Commitment to Accuracy
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Use our ratings to find the best care for your loved one.